Last updated: September 2025
Fruit Harvest (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website (www.fruitharvest.co.za), contact us, or purchase our products.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
Contact details – such as your name, email address, telephone number, and delivery address.
Order information – including billing details, products purchased, and payment information.
Website usage information – such as your IP address, browser type, and browsing behaviour (via cookies and analytics tools).
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders.
Communicate with you regarding orders, enquiries, or customer support.
Improve our website and product offerings.
Comply with legal and regulatory obligations.
Send you updates or promotions (if you have opted in to receive them).
3. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share your details with trusted service providers (e.g., courier companies, payment processors) solely for the purpose of fulfilling your order.
We may disclose your information if required by law or to protect our legal rights.
4. Data Security
We implement reasonable technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse.
However, no online transmission or storage system can be guaranteed as 100% secure.
5. Cookies
Our website may use cookies to improve your browsing experience, track website usage, and remember preferences.
You can choose to accept or decline cookies in your browser settings, but this may affect your ability to use certain features of the website.
6. Your Rights (POPIA Compliance)
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
Access the personal information we hold about you.
Request correction or deletion of your personal information.
Object to the processing of your information for direct marketing.
Withdraw your consent to processing at any time.
To exercise these rights, please contact us using the details below.
7. Retention of Information
We will retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Fruit Harvest
Telephone: +27 66 461 4751
Email: info@fruitharvest.co.za
Website: www.fruitharvest.co.za